Privacy Policy

This privacy policy sets out how QuadSpark IT Solutions Private Limited ("QuadSpark", "NorwayVPS.com", "Host4Fun", "we", "us", or "our") uses and protects any information that you provide when you use this website and our services.

QuadSpark IT Solutions Private Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What Information We Collect

We may collect the following information:

• Name and job title
• Contact information including email address
• Demographic information such as postal/ZIP code and address
• Billing and payment information (processed securely via payment processors — we do not store full card numbers)
• Usage data and IP address logs for security and abuse prevention
• Other information relevant to customer surveys and service improvement

How We Use Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Service delivery: To provision, manage, and support the VPS services you have ordered.
• Internal record keeping: Billing history, support tickets, and account management.
• Service improvement: We may use aggregated information to improve our products and services.
• Communications: We may periodically send service-related emails, renewal notices, and occasional promotional communications using the email address you have provided. You may opt out of marketing emails at any time.
• Market research: From time to time we may contact you for feedback. You can decline to participate.
• Fraud prevention and security: To detect, investigate, and prevent abuse, unauthorized access, and policy violations.
• Legal compliance: To comply with applicable laws, court orders, or regulatory requirements.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Payment card data is processed exclusively by our payment gateway partners (PayPal, card processors) and is not stored on our systems. Cryptocurrency payments are processed via third-party crypto payment gateways.

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of certain website features.

Sharing Your Information

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.

We may share your information with:

• Payment processors: To process payments and, where necessary, to contest fraudulent chargebacks or disputes on your behalf or ours.
• Infrastructure providers: Datacenter and network providers who host your services, to the extent necessary to deliver the service.
• Law enforcement and regulators: When required to do so by applicable law, court order, or governmental authority — including mandatory reporting of CSAM to relevant authorities.
• DMCA and copyright claimants: Forwarding complaint details so you can respond to valid intellectual property claims.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those external websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement of each third-party website you visit.

Controlling Your Personal Information

You have rights over your personal data. You may:

• Opt out of direct marketing: Whenever you complete a form on our website, look for the option to indicate that you do not want your information used for direct marketing purposes. If you have previously agreed to marketing, you may withdraw consent at any time by contacting us or closing your account.
• Request access: You may request a copy of the personal information we hold about you.
• Request correction: If you believe that any information we hold about you is incorrect or incomplete, please contact us promptly. We will correct any information found to be inaccurate.
• Request deletion: Subject to our legal obligations (e.g., retaining billing records), you may request deletion of your personal data.

To exercise any of these rights, please contact our support team. We will respond within a reasonable timeframe.

Data Retention & International Transfers

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Billing records are typically retained for seven (7) years for accounting purposes.

As an international company, your data may be processed in countries outside your country of residence, including India where our registered office is located. We take appropriate safeguards to ensure your data is handled securely in accordance with this privacy policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete such information promptly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: